Privacy
Notice

When you submit a request through this website, we collect the information you provide, which may include:

• Your name, date of birth, and contact information (phone, email, address)
• Insurance carrier name and member ID
• Preferred provider, requested appointment date, and appointment type
• Preferred pharmacy name and location
• Authorized release contacts and consent signatures
• On the new patient intake form: current medications, allergies, and the medical, surgical, social, and family history you choose to share so the practice can prepare your chart

Most requests through this website collect scheduling and pre-registration details. The new patient intake form additionally gathers the health information you choose to provide, so the practice can prepare your chart before your first visit. That information is transmitted securely to the practice and is not kept on this website beyond the short time needed to deliver it (described under How Long We Keep It below). Your full, ongoing medical record is maintained through the practice's secure EHR patient portal, which operates under a separate HIPAA-compliant infrastructure.

Information submitted through this website is used solely to:

• Contact you to confirm or schedule your appointment
• Set up your patient record before your first visit
• Verify your insurance coverage
• Route your prescriptions to your preferred pharmacy

We do not use your information for marketing purposes, and we do not sell or rent your information to any third party.

We do not sell, trade, or transfer your personal information to outside parties. Information may be shared only in the following limited circumstances:

• Practice staff only, authorized front office and clinical staff access submissions to prepare for your visit
• As required by law, we may disclose information when required by court order, law enforcement request, or other legal obligation
• With your consent, we will not share your information with any other party without your explicit written authorization

While we hold a submission, it is stored securely in Cloudflare's infrastructure and is accessible only to authorized practice staff through a protected admin panel. How long we keep it is described in the next section.

We keep what you submit only as long as we need it. New patient intake information is delivered to the practice and then automatically and permanently removed from this website's systems within days of that delivery being confirmed, leaving only a plain record that a form was received and handed off. From that point your information lives solely in the practice's secure EHR, not on this website.

If a delivery cannot be confirmed, your submission is held rather than silently discarded, so the practice can still reach you, and it is removed once the matter is resolved.

This website does not use tracking cookies, third-party analytics, or advertising pixels. We do not build profiles from your browsing behavior.

Standard server logs may capture your IP address and browser type for security and performance purposes only. These logs are not linked to your personal identity and are not retained beyond standard security retention periods.

You have the right to:

• Request a copy of the information you submitted through this site
• Request correction of inaccurate information
• Request deletion of your pre-registration data prior to your first visit

To exercise any of these rights, contact us directly by phone or email. We will respond within five business days.

For rights related to your medical record held in our EHR system, please refer to our HIPAA Notice of Privacy Practices.

If you have any questions about this notice or how your information is handled, please contact us:

We may update this Privacy Notice from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this notice periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated notice.